It is the customer satisfaction survey designed by NCBS for those who have purchased a new car. Through this online customer satisfaction survey, the views and feedback of the car holder are gathered which is compulsory for the future business strategy of the company. By collecting feedback and opinion of the customers, the company comes to know that what additional services are being expected by the customers that will improve overall strength and business value of the company. Any new car buyer can take part in this online survey by exploring the official website of the company where they are required to enter username and password which can easily be obtained from the dealer from where they have purchased a car.
Before taking part in this online survey, you are required to keep into consideration the following points and steps:
How To Take Part In Survey:
- To get started with the online survey at NCBS, you are required to visit the link www.ncbs-survey.com and access the survey site by using internet browsing facility.
- As you come on the survey homepage, you are required to enter your username and password of your NCBS online account in this survey.
- As you will enter your login details here, you will access the survey.
- Check each question and choose right answer by marking on the options below.
- It will take 10 to 15 minutes to complete this survey.
Conducting the survey is not only meant for collection of customer’s views but it also provides a number of benefits in shape of discount for further car maintenance service. By taking time and share comments, the company gives a reward to their valued customers in regard to maintenance service.